Effective Date: October 1, 2025
Last Updated: October 1, 2025
Flowerpot Packaging, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make inquiries, or use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you request quotes, place orders, or contact us.
- Business Information: Company name, industry, and packaging requirements related to our services.
- Technical Information: IP address, browser type, device type, operating system, and pages you visit (collected automatically through cookies and analytics tools).
- Communications: Records of email correspondence, form submissions, or calls with our team.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our packaging services and solutions
- To process orders, payments, and shipments
- To respond to inquiries, requests, or customer support needs
- To send updates, quotes, invoices, and relevant business communications
- To personalize website experience and optimize performance
- To comply with legal obligations and enforce our agreements
3. How We Share Your Information
We do not sell your personal information. We may share it only in the following cases:
- Service Providers: With trusted vendors (e.g., shipping companies, payment processors, IT providers) who assist us in running our business.
- Legal Requirements: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve site functionality and user experience
- Analyze traffic and site usage
- Remember preferences and settings
You can disable cookies through your browser settings, though some features of our website may not function properly without them.
5. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your personal information
- Opt out of marketing communications
- Restrict or object to certain processing activities
To exercise these rights, please contact us at info@flowerpotpackaging.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before providing personal information.
9. Children’s Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Please review periodically.
